Shape.Net Oct., Nov. & Dec 2009 Training Schedule

 

Utilize Shape.net to increase revenue.

Expand your knowledge of your Shape.net system.

Invest your time in a webinar to save time and money.

Learn more about Shape.net features you are not using.

Enhance your staff’s functionality, efficiency and effectiveness.

 

E-mail now to sign yourself or a staff member up today.

 

 

Monday

Tuesday

Wednesday

Thursday

Friday

2nd week of October

 

 

 

12

13

14

 

15

Noon:  300 Classes, Services, and Scheduling

2p: 202 Memberships

3p: 413 Member Login

16

Noon: 443 Collections

1p: 542 EFT Processing Discussion & Review

 

3rd week of October

 

 

 

19

20

1p: 452 Front Desk/Checkin Operations

2p: 423 Trainer Login

21

1p: 100 Intro to Shape

3p:  300 Classes, Services, and Scheduling

22

1p: 522 Marketing

2p: 532 Custom Queries

 

23

4th week of October

 

 

 

26

 

4p: 452 Front Desk/Checkin Operations

5p: 423 Trainer Login

5:30p: 442 Assessments

 

27

4p: 202 Memberships

5p 413 Member Login

6p: 300 Classes, Services, and Scheduling

8p: 304 Programs/Class Series – Boot Camps

28

29

4p: 443 Collections

5p: 542 EFT Processing Discussion & Review

 

30

Noon:  550 5 features of shape.net that will increase revenue

1st week of November

 

 

 

2

7:30a: Intro to Shape

9a: 300 Classes, Services, and Scheduling

11a: 202Memberships

3

7:30a:  502 Service Actions

8:30a: 512 Membership Actions

 

4

7:30a: 412  Financial Reports

8:30a: 432 Point of Sale

 

5

6

2nd week of November

 

 

 

9

10

1p: 422 Security

2p: 433 Document Management

 

11

12

 

13

11a: 300 Classes, Services, and Scheduling

1p: 304 Programs/Class Series & Boot Camps

3p: 202 Memberships

4p: 413 Member Login

3rd week of November

 

 

 

16

17

18

 

19

Noon: 2p Intro to Shape

2p:300 Classes, Services, and Scheduling

4p: 202 Memberships

20

1st week of December

 

 

 

30

1

10a 452 Front Desk/Checkin Operations

11a : 423 Trainer Login

11:30a: 442 Assessments

 

2

10a: 300 Classes, Services, and Scheduling

Noon: 304 Programs/Class Series & Boot Camps

2p: 202 Memberships

3

4

 

 

 

 

 

 

 

Monday

Tuesday

Wednesday

Thursday

Friday

2nd week of December

 

 

 

7

6:30p: 452 Front Desk/Checkin Operations

7:30p: 423 Trainer Login

 

8

6:30p: 502 Service Actions

7:30p: 512 Membership Actions

 

9

 

10

5:30p: 202 Memberships

6:30p: 413 Member Login

7:30p:  Intro to Shape

9p: 300 Classes, Services, and Scheduling

11

3rd week of December

 

 

 

14

8a: 300 Classes, Services, & Scheduling

10a: 202 Memberships

15

16

17

18

4th week of December

 

 

 

21

6p: 422 Security

7p: 433 Document Management

 

22

10a :  100 Intro to Shape

Noon: Classes, Services, and Scheduling

2p: 202 Memberships

3p: 413 Member Login

23

2p: 412 Financial Reports

3p: 432 Point of Sale

 

24

25

5th week of December

 

 

 

28

 

29

 

30

Noon: 202 Memberships

1p: 300 Classes, Services, and Scheduling

3p: 304 Programs/Class Series & Boot Camps

31

 

 

To sign up, send the following to tportello@getshape.net

Facility Name

Particpant's Name

Particpant's (or Surrogate's) e-mail

Class Name and Number

Class Day, Date, and Time of Class

 

100 (90 minutes) Shape Overview, Customer Portal/Help, Review of system, Focus on User types, setting up your PC to run Shape.net, and review of Peripherals.

202 (45 minutes) Memberships, how to add a membership, review membership type options, create3 membership types – including couple/family membership, walk through purchasing each membership, review scheduled payments, populate billing information and assure billing records are created for EFT payment collections.

300 (90 minutes) Classes/Group Training, Service Package & Scheduling: Classes/Group Training, create a class, session deduction options, and trainer/instructor payroll option.  Service Packages: how to add a service package, review service package type options, create 2-3 service package types , PIF, monthly payments. We discuss restrictions, locking a package to a specific class, a walk through purchasing each service package, review scheduled payments, populate billing information and assure billing records are created for EFT payment collections. Scheduling, setting trainer availability, scheduling classes, managing future classes and appointments. Review of the Station Matrix.

304 (30 minutes) Programs/Class Series – Boot Camps Management: a review of our newest function, how to setup, schedule, and manage services with set time/day, and program length.

412 (45 minutes) Financial Reports: Review of Financial Transactions, Financial Summary, and Comparison Reports; Employee and Trainer Payroll Reports. Open Balance, Sales Commission and POS Analysis Reports

413 (30 minutes) Member Login: Experience Shape.net from your member’s perspective, login, review schedules, book a class, and personal training session. Look at assessments; renew a membership and purchase training and a heart monitor.

422 (45 minutes) Security, Learn how to create customize security templates to quickly assign permissions to your front desk staff, customer service staff, accounting, and management.

423 (30 minutes) Trainer Login, Experience Shape.net form your trainer’s perspective, book appointments, run reports, review schedule, set and update availability.

432 (30 minutes) Point of Sale, learn how to setup and purchase your POS items.

433 (30 minutes) Document Management, how to submit a contract for memberships or service packages. How to provide documents to your members? How to store completed forms for your members?

442 (30 minutes) Assessments, how to setup your facility template, customize templates, process assessments, review results, market assessments.

443 (20 minutes) Collections, review collection options, walk through the process.

452 (45 minutes) Front Desk Operations: Review of Checkin Process, options available, how to Add Members, update profile, and billing information, set appointments, add to classes, and "done" appointments

502 (45 minutes) Service Actions: Review of all Actions available for Services, Adjust Sessions, Adjust Usage, Freeze, etc.

512 (45 minutes) Memberships Actions: Review of all Actions available for Memberships, extend, renew, reopen, etc…

522 (45 minutes) Marketing, review marketing reports, contact options, and call reporting.

532 (30 minutes) Custom Queries, learn how to use the different custom query options from View Members, Find User, View Memberships and Services, how to dig deeper into the Shape.net reports.

542 (20 minutes) EFT processing, a review of processes involved in running EFT batches.

550 (60 minutes) 5 features of Shape.net to increase revenue.